Can I use an existing Shopify collection?
Yes. View collections lists collections from your store, including ones Ouiteo has not configured. Open an existing collection to set its membership, sort order and schedule. You can also create a new collection.
When will my collection update?
A Repeat collection updates on the schedule you choose in your store's timezone. A Manual schedule has no automatic updates; use Run now when needed. On an existing collection, Save keeps your changes for the next run; Apply now saves and starts an update immediately. A newly created collection starts building in the background. See Set a collection update schedule.
Why is a new product missing from my collection?
For Smart membership, check that the product matches the selected filter in Preview and that the Product limit is not excluding it. Then check whether the collection has run since the product changed. Background filters also need current synced product data. For Manual membership, add the product with Browse. See Choose products for a collection.
Why has my new sort order not appeared yet?
Save does not start an immediate run. Select Apply now on the collection page, or Run now from View collections after saving. Check the collection's status before comparing its order in Shopify. See Preview and apply collection sorting.
Can I combine sort criteria or manually position products?
Ultimate Collection Manager lets you choose one of Ouiteo's built-in sort orders for the collection. Saved sort types, manual positioning and other merchandising controls are part of Collection Sort & Manage. See Choose a collection sort order.
Does deleting a collection delete its products?
No. Delete in View collections permanently removes the Shopify collection and its Ouiteo settings, but the products remain in your store. See Run, pause, duplicate or delete a collection.